Question 1

Where is the trip meeting point?

Accepted Answer

The meeting point is on the trip description section of each individual trip page. If you are not sure, you can contact us at info@ice-guardians.com, you will need to provide your trip booking number in order or us to check.

Question 2

What are the trip difficulty levels?

Accepted Answer

Often there are many variables that affect the difficulty of a trip, such as a windy day would be more difficult than a calm one. Therefore you might find some trip difficulty levels cross more than one of the levels below.

We base our trip difficulty ratings on a comfort level rather than a minimum level. We're all here to enjoy and experience nature and adventure rather than just surviving it. If there is an activity you would like to do, but you are not sure about your ability to match the requirements, then get in touch and we can arrange a customised option for your group.
 
Easy(1-2/5)
Able to hike with ease for 5km on uneven ground, in low rolling hill terrain.
Able to spend 5 hours outdoors with frequent breaks carrying a small backpack.
For canyoning, able to swim 25m.
Moderate (3-4/5)
Able to hike with ease 15+ km on uneven ground in hilly terrain.
Able to spend a long day (10+ hours) outdoors, able to move freely and confidently through technical terrain such as rocky fields.
Physically fit enough to have sustained energy bursts, and able to recover quickly for example, climbing up steep hills and vertical ice walls etc.
Can personally manage being at heights and with some exposure.
For canyoning, able to swim with ease 25m.

Difficult (5/5)
Will require increased physical fitness above moderate levels.
More challenging surfaces and routes will possibly be taken than on moderate trips.

Question 3

Do we need arrive early/before the trip?

Accepted Answer

Our pre-trip safety and gear briefings are 'built into' the trip, and so the time on your booking confirmation is the time you should arrive at the meeting location.

Question 4

What are the safety equipment sizes?

Accepted Answer

Our safety equipment will fit a wide range of people and body sizes, however it is simply not possible for us to cover all possible shapes and sizes. Below you will find information on the size's available.

Glacier Trips
Crampons- US (5.5-14), EU (36-48), UK (3.5-13), MONDOPOINT (22.2-32)
Harnesses-  waist circumference (max. 120cm/47in), leg circumference (max. 85cm/33in)
Helmets- head circumference (48 - 61cm)
Canyoning Trips
Wetsuits & Neoprene Boots- (please click here)
Harnesses-  waist circumference (max. 120cm/47in), leg circumference (max. 85cm/33in)
Helmets- head circumference (48 - 61cm)

Question 5

What is the difference between a Private Canyoning Adventure and Canyoning under Vatnajökull.

Accepted Answer

Both experiences are guided through the same canyon with 2 guides. The differences in the offerings are listed below.

Canyoning under Vatnajökull
group trip open to 8 participants
minimum 2 participants

Private Canyoning Adventure
private trip with 2 guides (no other guests)
bonus canyon features
small BBQ on return

If the answer you were looking for is not here, or you require more than 8 spaces on a trip please get in touch via email or the web chat. 
info@ice-guardians.com

Question 6

Will I be tired after a trip?

Accepted Answer

Our adventure experiences do require using our bodies physically and mentally. We strongly recommend that you drive no more than 2.5 hours after the trip to your accomodation area, unless you have a second driver to rotate with.

Particularly after a long hike, ice climb or the fatigue of having a blast, canyoning in cold water can potentially cause you to be drowsy at the wheel when driving after the buzz of the experience is over. It's important to stay hydrated and fed. :D

Question 7

I'm pregnant, can I participate in the trip?

Accepted Answer

This ultimately is a choice for yourself, however there are inherent risks and requirements involved with our adventure trips and we'd like to inform you as much as possible.

Contacting us will also give you the opportunity to provide any pertinent medical information, and ask us any questions.

So please do contact us using the chat function in the bottom right or email us at info@ice-guardians.com

Question 8

What languages are the trips in?

Accepted Answer

Our adventures are all guided in English. You do not need to be fluent in English, our safety practices mean we can get around most language barriers. The nature surrounding us does most of the talking.

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G U A R D I A N S

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